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Privacy Policy

Last updated: 4/28/2025

7. Management of Personal Data

The Client is informed of the regulations regarding marketing communication, the law of June 21, 2014, on confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).

7.1 Data Collection Managers

For Personal Data collected as part of the creation of the User's personal account and their navigation on the Website, the data controller is: Good Life Clinic, Ayazaga Mah., Mimar Sinan Street, ISTANBUL. https://goodlife-clinic.com/ is represented by Good Life Clinic, its legal representative.

As the data controller, https://goodlife-clinic.com/ commits to complying with current legal provisions. In particular, it is responsible for defining the purposes of its data processing, providing prospects and clients with complete information on the processing of their personal data upon collection of their consent, and maintaining a record of processing activities that accurately reflects reality.
Each time https://goodlife-clinic.com/ processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://goodlife-clinic.com/ processes them.

7.2 Purpose of Data Collection

https://goodlife-clinic.com/ may process all or part of the data:

  • to allow navigation on the Website and the management and tracking of services ordered by the user: connection and site usage data, billing, order history, etc.
  • to prevent and combat IT fraud (spamming, hacking, etc.): hardware used for navigation, IP address, hashed password
  • to improve navigation on the Website: connection and usage data
  • to conduct optional satisfaction surveys on https://goodlife-clinic.com/: email address
  • to carry out communication campaigns (SMS, email): phone number, email address

https://goodlife-clinic.com/ does not sell your personal data, which is only used as necessary or for statistical and analytical purposes.

7.3 Right of Access, Rectification, and Opposition

In accordance with current European regulations, Users of https://goodlife-clinic.com/ have the following rights:

  • Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completion of Users' data, right to lock or erase Users' personal data (Article 17 GDPR) when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication, or retention is prohibited
  • Right to withdraw consent at any time (Article 13-2c GDPR)
  • Right to restrict processing of Users' data (Article 18 GDPR)
  • Right to object to the processing of Users' data (Article 21 GDPR)
  • Right to data portability of data Users have provided, when such data is subject to automated processing based on their consent or a contract (Article 20 GDPR)
  • Right to determine what happens to Users' data after their death and to designate to whom https://goodlife-clinic.com/ should (or should not) communicate their data to a previously designated third party

As soon as https://goodlife-clinic.com/ becomes aware of a User's death and in the absence of specific instructions from them, it commits to destroying their data unless its retention is required for evidentiary purposes or to comply with a legal obligation.

7.4 Non-Disclosure of Personal Data

https://goodlife-clinic.com/ prohibits the processing, hosting, or transfer of Client data to any country outside the European Union or deemed "non-adequate" by the European Commission without prior notification to the Client. However, https://goodlife-clinic.com/ is free to choose its technical and commercial subcontractors, provided they offer sufficient guarantees regarding GDPR compliance.

Data security measures and reporting obligations in case of security incidents are detailed accordingly, including user rights and responsibilities in data handling.

If the User wishes to know how https://goodlife-clinic.com/ uses their Personal Data, request a correction, or object to its processing, the User can contact https://goodlife-clinic.com/ in writing at the following address:

Good Life Clinic, Ayazaga Mah., Mimar Sinan Street, no:21 A, door no: 5, Maslak, ISTANBUL

In this case, the User must specify the Personal Data they wish https://goodlife-clinic.com/ to correct, update, or delete, providing precise identification with a copy of an identity document (ID card or passport).

Requests for the deletion of Personal Data will be subject to the legal obligations imposed on https://goodlife-clinic.com/, particularly regarding document retention or archiving. Finally, Users of https://goodlife-clinic.com/ may file a complaint with the supervisory authorities, particularly the CNIL (https://www.cnil.fr/en/plaintes).

7.4 Non-Disclosure of Personal Data

https://goodlife-clinic.com/ undertakes not to process, host, or transfer the collected information about its Clients to a country outside the European Union or recognized as "non-adequate" by the European Commission without prior informing the client. However, https://goodlife-clinic.com/ remains free to choose its technical and commercial subcontractors, provided they offer sufficient guarantees regarding the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

https://goodlife-clinic.com/ is committed to taking all necessary precautions to maintain the security of the information and, in particular, to ensure that it is not disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client's Information is brought to the attention of https://goodlife-clinic.com/, it will promptly inform the Client and communicate the corrective measures taken. Moreover, https://goodlife-clinic.com/ does not collect any "sensitive data."

The User's Personal Data may be processed by subsidiaries of https://goodlife-clinic.com/ and subcontractors (service providers) exclusively to fulfill the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the primary individuals likely to access the Users' data of https://goodlife-clinic.com/ are primarily our customer service agents.

8. Incident Notification

Despite all efforts, no method of transmission over the Internet and no electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.
If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at a national or European level. We commit to fully informing our clients about any security-related issues concerning their accounts and providing them with all necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site https://goodlife-clinic.com/ is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. The only case in which such information may be transmitted is in the event of the acquisition of https://goodlife-clinic.com/ and its rights, where the potential buyer would be required to comply with the same obligation of data retention and modification towards the user of the site https://goodlife-clinic.com/.

Security

To ensure the security and confidentiality of Personal Data and Health-Related Personal Data, https://goodlife-clinic.com/ uses networks protected by standard security measures such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, https://goodlife-clinic.com/ takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hyperlinks, “Cookies,” and Internet Tags

The site https://goodlife-clinic.com/ contains several hyperlinks to other websites, established with the authorization of https://goodlife-clinic.com/. However, https://goodlife-clinic.com/ has no ability to verify the content of the sites visited and therefore assumes no responsibility for this.

Unless you choose to disable cookies, you agree that the site may use them. You can disable these cookies at any time for free using the deactivation options available to you, as explained below. However, this may reduce or prevent access to all or part of the services offered by the site.

9.1 “COOKIES”

A "cookie" is a small information file sent to the User’s browser and stored on the User’s terminal (e.g., computer, smartphone) (hereinafter "Cookies"). This file contains information such as the User's domain name, Internet service provider, operating system, and the date and time of access. Cookies do not pose any risk of damaging the User’s terminal.

https://goodlife-clinic.com/ may process the User’s information regarding their visit to the Site, such as pages viewed and searches conducted. This information helps https://goodlife-clinic.com/ improve the content of the Site and the User's navigation experience.

Since Cookies facilitate navigation and the provision of services offered by the Site, the User can configure their browser to decide whether to accept them, ensuring that Cookies are either stored on the terminal or rejected, systematically or depending on their issuer. The User can also configure their browsing software to prompt for acceptance or rejection of Cookies before a Cookie is stored on their terminal. https://goodlife-clinic.com/ informs the User that, in this case, some browser functionalities may not be fully available.

If the User refuses the storage of Cookies on their terminal or browser or deletes those already stored, the User is informed that their browsing experience on the Site may be limited.

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If applicable, https://goodlife-clinic.com/ declines all responsibility for the consequences related to the degraded operation of the Site and any services offered by https://goodlife-clinic.com/, resulting from (i) the User’s refusal of Cookies (ii) the inability of https://goodlife-clinic.com/ to store or access the Cookies necessary for their operation due to the User’s choice. Each browser has different settings for managing Cookies and User preferences. These settings are described in the browser's help menu, which provides information on how the User can modify their Cookie preferences.

At any time, the User can choose to express and modify their Cookie preferences. https://goodlife-clinic.com/ may also use external service providers to assist in collecting and processing the information described in this section.

Finally, by clicking on the dedicated social media icons for Twitter, Facebook, LinkedIn, and Google Plus on the https://goodlife-clinic.com/ website or in its mobile application, and if the User has accepted the use of Cookies by continuing to browse the website or mobile application of https://goodlife-clinic.com/, Twitter, Facebook, LinkedIn, and Google Plus may also place Cookies on the User’s devices (computer, tablet, mobile phone).

These types of Cookies will only be placed on the User’s devices if they consent by continuing to browse the website or mobile application of https://goodlife-clinic.com/. At any time, however, the User may withdraw their consent for https://goodlife-clinic.com/ to place such Cookies.

Article 9.2. INTERNET TAGS (“TAGS”)

https://goodlife-clinic.com/ may occasionally use Internet tags (also known as "tags," action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-by-one GIFs) and deploy them through a web analytics partner that may be located in a foreign country (and thus store the corresponding information, including the User's IP address).

These tags are placed both in online advertisements that allow users to access the Site and on various pages within the Site.

This technology enables https://goodlife-clinic.com/ to assess visitor responses to the Site and the effectiveness of its actions (for example, how many times a page is opened and the information viewed), as well as the User’s use of the Site.

The external service provider may collect information on visitors to the Site and other websites through these tags, compile reports on the Site’s activity for https://goodlife-clinic.com/, and provide other services related to the use of the Site and the Internet.

10. Applicable Law and Jurisdiction

Any dispute related to the use of the https://goodlife-clinic.com/ website is subject to Turkish law.
Except where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Istanbul.